Introduction to Queueing Theory – R. Cooper’s – 2nd Edition


This is a revised, expanded, and improved version of Introduction to Queueing Theory, Introduction to Queueing Theory. As before, it is written primarily for seniors and graduate students in operations research, science, and industrial engineering; and as before, the emphasis is on insight and understanding rather than either cookbook application or fine mathematical detail.

Although it has been structured for use primarily as a textbook, it should be a useful for re- researchers and practitioners as well. The second edition reflects the feedback of students and instructors who have used the first edition (which began as a set of notes for an in-house course I taught at Bell Laboratories), as well as my own experience teaching from the at the Georgia Institute of Technology (in the School of Industrial and Engineering and the School of Information and Science), the University of Michigan (in the Department of Industrial and Operations Engineering), the New Mexico Institute of Mining and Technology (in the Department of Mathematics), and Florida Atlantic University (in the Department of Computer and Information Systems).

The objective of the second edition is to improve on the first edition with respect to clarity, comprehensiveness, currency, and, especially, its utility both for teaching and, self-study.

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Table of Contents

Chapter 1 Introduction
Chapter 2 Basic Queueing Theory
Chapter 3 Analysis of the M/G/1 Queue in Equilibrium
Chapter 4 Advanced Queueing Theory
Chapter 5 Fundamentals of Queueing Networks
Chapter 6 Advanced Queueing Networks
Chapter 7 Simulation Techniques for Queues and Queueing Networks

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